23 - 24 October, 2018 | Novotel Singapore Clarke Quay, Singapore, Singapore

Conference Day 1

8:30 am - 9:00 am Registration and Coffee: Enjoy early introductions and networking opportunities with your peers

9:00 am - 9:10 am Chairperson Opening Remarks

9:10 am - 9:30 am ICEBREAKER: Matchmaking - What is your biggest success

Attendees will introduce themselves to a partner and discuss the best project they have worked on and why? What made it so special?  

9:30 am - 10:10 am HOW CULTURES INFLUENCE NARRATIVE AND STORY-TELLING IN GAMES

Jeff Windham - Localization Director Capcom
·         How can we define culturalization?
·         What tools and skillset are available to us to put culturalization into practice?
·         Practicing cultural sensitivity whilst localizing
·         Ensuring what you have created and the message you wish to impart is the same, regardless of audiences location and culture
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Jeff Windham

Localization Director
Capcom

10:10 am - 10:40 am 6-STEPS TO A GAMES QA “TEST INTELLIGENCE” DASHBOARD

Lionbridge Game Services will outline a step-by-step process to bring your important business questions into a dashboard and answer them through advanced visualization of data.


10:40 am - 11:10 am Morning Coffee & Networking

Breakout Groups - Roundtable Discussions 1

11:10 am - 12:10 pm HOW TO COMMUNICATE THE VALUE OF QA AND LOCALIZATION TEAMS TO OTHERS IN THE COMPANY

Jasmine Phua - Director, Operations Process Gumi Asia PTE
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Jasmine Phua

Director, Operations Process
Gumi Asia PTE

11:10 am - 12:10 pm CROSS FUNCTIONAL COLLABORATION

Ovidiu Vasilescu - QA Manager Gumi Asia PTE
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Ovidiu Vasilescu

QA Manager
Gumi Asia PTE

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Mohan Low Han Sen

Head Interactive Media, Creative Content & Technologies
MDEC

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Hasnul Hadi Samsudin

VP, Creative Content & Technlogies
MDEC

12:10 pm - 12:40 pm STAYING IN THE GAME: THE POWER OF INTEGRATED QA & CX

·         How integrated QA and CX drive successful cross-platform launches
·         Leveraging training, systems, communications and release plan synergies across QA and CX teams
·         Triage inputs from players, QA and CX with common KPIs to improve customer retention, product and support


12:40 pm - 1:40 pm Networking Lunch

1:40 pm - 2:20 pm MAXIMIZING EFFICIENCY AS INDIES; DIGITAL TOOLS & WORKFLOWS

Adam Zainudin - Co Founder, Director, Game Designer Pixel Mystique
  • How do we streamline communications when dealing with both internal and external parties?
  • How do we stay on top of tasks and bugs?
  • How to sort and organize information throughout the entire project?
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Adam Zainudin

Co Founder, Director, Game Designer
Pixel Mystique

2:20 pm - 2:50 pm LIVE OPS TESTING: PREPARE TO REACT OR FAIL

Raine Mäki - QA Director Rovio
Erik Hittenhausen - QA Director Testronic
Learnings on how Rovio and Testronic have risen to the challenge of mobile live ops testing together


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Raine Mäki

QA Director
Rovio

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Erik Hittenhausen

QA Director
Testronic

2:50 pm - 3:20 pm Afternoon Coffee & Networking

3:20 pm - 4:00 pm Panel Discussion: DIGITAL TOOLS AND TECHNOLOGIES TO ENHANCE PRODUCTIVITY

Jie Hui Ho - Associate Lead Tester Ubisoft Singapore
Nino Vedad - QA Manager Ubisoft Singapore
·         Impact on skillet and work processes – streamlining quality process
·         The cost efficiency of utilising new tools
·         The impact on game quality
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Jie Hui Ho

Associate Lead Tester
Ubisoft Singapore

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Nino Vedad

QA Manager
Ubisoft Singapore

4:00 pm - 5:00 pm MOVING PAST TRANSLATION; LOCALIZATION READINESS AND MATURITY

Monnaporn Pongpa-ngan - Localization Director Sony Interactive Entertainment Hong Kong Limited
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Monnaporn Pongpa-ngan

Localization Director
Sony Interactive Entertainment Hong Kong Limited

4:00 pm - 5:00 pm TRANSLATING A STORY ORIENTED GAME INTO MULTIPLE LANGUAGES

4:00 pm - 5:00 pm TESTING ACROSS MULTIPLE PLATFORMS

4:00 pm - 5:00 pm COMMUNITY TESTING IN THE AID OF GAME QUALITY

5:00 pm - 5:15 pm Chairman’s Closing Comments and End of Day One

5:15 pm - 6:45 pm Networking Drinks Reception - Kindly Sponsored by Pole to Win